Client Feedback : Mapula Lodge in the Okavango Delta
Mar01

Client Feedback : Mapula Lodge in the Okavango Delta

Michelle’s clients stayed at the Mapula Lodge in the Okavango Delta and enjoyed an array of safari activities in Botswana. Michelle weaves together idyllic safari itineraries and has personally visited Botswana on a number of occasions. Located in the far north west of the Okavango Delta, Mapula Lodge is a community based safari lodge that offers a host of activities.  The lodge is situated on the cradle of a private lagoon called ‘Hippo Lagoon’, which is a major drawcard for wildlife.  Here is the client feedback :  Dear Michelle We have now just returned from South Africa and have had time to reflect on our time in Botswana. We were entirely captivated by Mapula, everything about it was just right! Our game ranger was very knowledgeable, friendly, and with a good sense of humour. We saw all the animals we wished to see, in abundance! The mokoro outing was great. The hosts at the camp – two young women and one young man – were exceptionally hospitable and friendly and really made our stay very enjoyable. The game ranger and one of the female hosts joined us every day for breakfast and dinner – the dinner discussions were both memorable and stimulating. The other members of staff were very friendly and hospitable. There food was excellent throughout.  What more can we say? Well, we can say this: there may possibly be safari lodges that are as good as Mapula, but there are certainly none better. Thank you for recommending Mapula! We have not had time too sort out our photos yet but when we do so we shall certainly send you some. Could we just ask a favour? We promised to send some photos to the staff at Mapula but cannot find an address. Do you have an email address or even a physical address to the camp and/or its staff? We will also complete the questionnaire and will certainly be in touch with you when we next visit South Africa. Best wishes Kristina and Michael Gough...

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Client Feedback : Klaserie River Safari Lodge
Feb16

Client Feedback : Klaserie River Safari Lodge

Natasha’s client, Tim, booked a coastal city break to cosmopolitan Cape Town and decided to add on a safari holiday to Kruger. Natasha booked her client a stay at Klaserie River Safari Lodge, located in the Greater Kruger. Klaserie River Safari Lodge offers day trips into the Kruger National Park, boat cruises and other wildlife based activities. Here is their feedback : Hi Natasha, I had a great trip! Cape Town has changed a lot since I was last there in 1995; it is much more cosmopolitan now, whereas before it seemed like an English city. Safari was a memorable experience. I enjoyed talking to the rangers/guides, particularly Evans, and the manager, whose name has slipped my mind. (Less so some of the guests whose sense of entitlement and ignorance about animals and the bush was a low point.) I was lucky enough to hear that lions had killed a buffalo on the evening I arrived, and decided to the Kruger the next day.  There were seven cubs, four females, and one male in the shade of a bush where they had dragged the buffalo carcass. (Also saw a second male who was limping badly.) Most were trying to rest in the blazing heat. Periodically,  they would move down to the creek for water. I took a lot of photos I was pleased with, but haven’t had time to load any onto my computer. Later, I saw another smaller pride about 50 meters from the road, so that was a truly amazing day! I also went to the Kruger on the last full day and saw the same pride, but on this occasion they were fast asleep and weren’t aware of the truck pulling up-we were very close. Amazing as that was, the next evening Evans tracked a young female leopard after dusk and she was totally unconcerned by our presence and the flashlight shining on her. I couldn’t believe my eyes; in 25 years of safari trips, I have never experienced a clear sighting of a leopard. Then the next morning, I saw another! Further off and skittishly moving around a tree! The sheer volume of animals we saw was reassuring, given fears of poaching. I saw an huge herd of elephants ! There must have been nearly 100! Sadly, no sightings of rhino, and I was concerned to hear that the guides had never seen the solitary rhino either. (This might be a good thing because it might also be hard to track for poachers.) The only downside was the distance from the Kruger, but I am not complaining. It made up for the scarcity of sightings...

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Client Feedback : Dream Honeymoon Adventure
Feb05

Client Feedback : Dream Honeymoon Adventure

Belin and Rachel had such a memorable honeymoon thanks to Natasha. They decided to book their own Cape Town accommodation, and left the rest to safari expert Natasha. Always great to hear that loved-up couples have an experience of a lifetime. Tashy’s clients stayed at Rissington Inn in Hazyview, Ulusaba Rock Lodge in the premier Sabi Sand, Victoria Falls River Lodge, and Mont Rochelle. In short, they experienced the best of the Kruger, Victoria Falls and the Cape Winelands.  Here is their feedback :  Hi Natasha, Lovely to hear from you. We are safely back in chilly London. We had a FANTASTIC time in SA – it was truly the dream honeymoon we wanted. Thank you so much for helping us plan it! Our hotels and lodges were all amazing, but the winning ticket surely goes to Ulusaba 🤩 It was worth the expensive price tag! It’s just a fabulous lodge full of lovely people. We saw every animal there was to see! All the cats, the dogs, the big 5, the ugly 5 and then some. It was léopards galore, we saw leopards pretty much every day! Will send some pictures Whilst we were at Ulusaba, Rachel had a small accident and unfortunately broke her foot. We are so grateful that we were staying at Ulusaba because they took care of everything for us. They brought paramedics to our room who suggested getting an x-ray. Ulusaba called the doctors in Hazyview and made an appointment for us. They had one of the rangers drive us to Hazyview. He spent hours with us between the doctors clinic, the X-ray lab and the pharmacy. They even packed lunch and drinks for us! Rachel was sorted out with a boot and crutches and painkillers, and we were back in time for the afternoon game drive. We would have thought a health problem on holiday would be problematic, but Ulusaba made it easier for us. Victoria falls river lodge was a fabulous lodge as well. Very friendly staff and excellent service, and they really hit the nail on the head with the food. We had a delicious lunch and dinner menu each night. The staff were very attentive to us and tried to help as much as possible with Rachel’s foot. For example they sent an additional staff member with us to the falls to help with Rachel’s walking. Having the transfers provided was also extremely helpful as the border crossing was quite complicated 🙂 Overall we had a lovely time at the falls, however we felt the lodge could have been priced a bit lower than where it was. Mont Rochelle was...

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Client Feedback : Kruger, Vic Falls and Cape Town
Feb05

Client Feedback : Kruger, Vic Falls and Cape Town

Natasha booked a coastal break and family safari for a group of 12 (3 families), and they loved her itinerary. Their holiday to South Africa and Vic Falls started with a safari to Africa on Foot in the Greater Kruger. This camp offers walking safaris AND game drives. From there, they moved onto the “Mother City” – cosmopolitan Cape Town. She selected the LawHill apartments in the popular VA Waterfront area. Her clients finished off their holiday at the classic Batonka Guest Lodge at Victoria Falls. Here is the client feedback for Kruger, Vic Falls and Cape Town :  Hi Natasha We are now all back at home and work and missing Africa and I wanted to drop you a quick note to thank you for all the effort and assistance you put in for our trip. It was a fantastic experience with AoF and Vic Falls being the highlight. One of the four families who are well travelled, commented that this was the best holiday they had ever had! It could have been challenging accommodating and moving twelve people around but it all worked out very well and the flights and accommodation you chose were excellent. I am starting to plan a follow up tour with a simple sized group and will ask for you assistance once again when I can confirm dates and numbers. Thanks again for the excellent support. Thanks...

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Client Feedback : Family Safari at Honeyguide Khoka Moya
Jan30

Client Feedback : Family Safari at Honeyguide Khoka Moya

Natasha booked the perfect Kruger family safari for Thomas Lotz, and it proved to be a “roaring” success. The Lotz family experienced an idyllic safari in big 5 territory at Honeyguide Khoka Moya, which is located in the Manyeleti Game Reserve. They saw all of the big 5 while out on game drive. Seems like this was the perfect family safari at Honeyguide Khoka Moya! Here Natasha’s client feedback :  Honeyguide Khoka Moya was good. We were the only guests when we came, even the days before it was apparently empty. Staff were very attentive and we felt taken care of. Our safari guide was also great. We saw all big 5 (both at Honeyguide and Kruger). The highlight was on the last drive. We saw a leopard mum with her cub. Just a few meters away from us on a tree log! Thanks, Thomas Guest Photos from Thomas Lotz and Family :  Honeyguide Khoka Moya Images...

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Client Feedback : Umlani and Gomo Gomo
Jan27

Client Feedback : Umlani and Gomo Gomo

Natasha’s clients wanted the perfect Kruger safari, so she she weaved together an itinerary incorporating 2 of her favourite lodges. Both of the lodges are located in game-rich regions in the Greater Kruger, and are popular with first-time safari goers. These lodges are Gomo Gomo Game Lodge in the Klaserie Private Nature Reserve and Umlani Bush Camp in the Timbavati Private Nature Reserve.  Here is Natasha’s client feedback : Hi Natasha, Sorry for the delay in responding to your e-mail but work has been super busy and the holiday already feels like a distant memory! We had an incredible time in South Africa, all the lodges were exceptional in there own ways and we got lucky with the wildlife. This was our 4th time on safari to South Africa and we witnessed things on this trip which we had not seen before! Including our first lion kill. Al the transfers ran smoothly and each time our driver arrived early for our collection. We could not fault the service we have had from you, from our initial enquiry, up until being on safari. We will have no hesitation to be in contact again the next time we want to plan an African safari. Which will be very soon hopefully! Thank you for everything you did and below find a few of our many photos taken! Regards Victor Brown...

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Client Feedback : A Journey to Cape Town – Kruger – Vic Falls – Botswana
Dec08

Client Feedback : A Journey to Cape Town – Kruger – Vic Falls – Botswana

Liselle arranged an epic journey for her guests to southern Africa. The fresh and breezy shores of Cape Town were a must on the itinerary, as was the prime game viewing region of Moremi Game Reserve in the Okavango Delta. Of course, it just wouldn’t be a safari experience without a brief sojourn to the Greater Kruger in South Africa and the “land of giants” in Botswana’s Chobe National Park. The itinerary also included time at Victoria Falls in Zimbabwe.  Liselle’s carefully curated itinerary offered her guests the best of each region – and they weren’t disappointed. Liselle selected Cloud 9 Boutique Hotel in Cape Town, Nsala Safari Camp in the Greater Kruger, Camp Moremi in the Moremi National Park, Camp Okavango in Okavango Delta, Savute Safari Lodge in Chobe National Park and Ilala Lodge in Victoria Falls.  Here is Liselle’s client’s feedback:  Hi Liselle, We are back home after the best vacation ever! We were so pleased with all the accommodations and the transfer arrangements you made.  We commented repeatedly how you thought about everything.  The safaris were fabulous, saw everything except for the rhinos.  Camp Nsala was the most rustic of all the camps but we were pampered by the staff and we loved our guide there.  It was our first safari so didn’t realize it was rustic until we went onto the rest of the camps which were more luxurious! Intercontinental was a welcome site between SA and Botswana- it was very nice and the air conditioning was particularly fabulous. Victoria Falls was a bit dry but we were glad we went.  Ilala hotel was lovely and the shopping in Zimbabwe was the best.  I bought a beautiful drawing of an Ethiopian tribal girl by a local artist. We will be passing on your name to our friends and we will likely be back so thank you for your excellent service and hope to connect again in the future! Grace...

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