Client Feedback : Kruger Safari and Panoramic Route
Jul09

Client Feedback : Kruger Safari and Panoramic Route

Liselle’s clients enjoyed a Kruger safari at Simbavati River Lodge in the exclusive Timbavati Nature Reserve and at the  Tanamera Lodge situated on the hills of the Sabie River Valley, in the heart of the Lowveld forest. They clearly saw plenty of wildlife, given their glowing review ! Here is their feedback: Hi Liselle, I will just like to really thank you for a wonderful well planned and well Organised holiday . It’s one of the best we have enjoyed as a family …. and I have you to thank . Simbavati river lodge is absolutely gorgeous and the staff is brilliant . Warm , helpful , attentive to our needs and courteous . Trackers and rangers are absolutely the best .They are  well informed & TOP of their game .They made us so comfortable and  safe especially when we’re so close to the wild animals , as they really knew how to read the behaviours of the animals and were very reassuring . We went away with wonderful memories and the best moments of our lives . Tana mera is a hidden gem up in the hills . Exclusive and beautiful  .We loved our Panaromic drive along the Blyde river canyon .we are so Glad we did those 2 days . I managed to get 2 blissful hours at the Sunday craft market at rosebank as we stayed at holiday inn , just before catching a taxi back to the airport . All together a brilliant holiday in South Africa . I will definitely highly recommend sun safari and simbavati river lodge to my friends ! THANK YOU AGAIN! Best wishes ,...

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Client Feedback : Exceptional Okavango Delta Safari
Jul09

Client Feedback : Exceptional Okavango Delta Safari

Natasha’s clients enjoyed both a water and land safari in the Okavango Delta, a prime game viewing destination home to high concentrations of wildlife. Her guests stayed at Mapula Lodge, and Linyanti Bush Camp which provided them with the ultimate Okavango Delta experience. All of the below photos were taken by Mark Spond, Natasha’s client. Here is their feedback : Hi Natasha! We are home after an amazing trip to Botswana! Thank you for all your planning and booking support — everything went flawlessly! Saskia and I absolutely loved both lodges we visited. If we were not so excited to get home to see our son, we would have never wanted to leave Botswana! Mapula Lodge offered a quintessential “Delta Experience” that was exactly what we hoped for. The food was superb and the lodge/accommodation were very nice.We were spoiled as the only guests at the lodge during our stay, leaving the wonderful staff and entire 100,000-hectare concession all to us. We saw lots of game (lechwe, sable, wild dogs, lion, leopard …) and were amazed by the sunsets/sunrises, stars, and smells (Okavango sage). Mapula is in a stunning location, particularly during the early dry season when the western Delta is experiencing the height of the annual flood. Further, Mapula was recently acquired by “Uncharted Africa,” which operates several famous and very up-market lodges in Botswana. They have significantly updated the lodge and staffed it with excellent people (e.g., Costa, Eric, Slender). It’s only a matter of time before the reputation of Mapula rivals their other camps. Thank you for helping us to stay at this camp before booking availability becomes a challenge and they are no longer offering introductory rates. Linyanti Bush Camp was also wonderful. The Linyanti Marshes offered a nice complement to our time in the Delta. The game viewing was excellent (wild dogs, leopard, hippos, buffalo ….), particularly the hundreds and hundreds of elephants! I would not be surprised if we saw 1,000 individual elephants during our stay. The food was very good and the guest “tents” were extremely comfortable. We were also very impressed by the staff — our guide (Stanley) and our host (Cassie) were excellent. The braai under the stars in the boma was also very memorable, especially the staff singing for the guests. We also loved the scenic helicopter flight over the surrounding area! All these wonderful experiences were made even more special knowing that the camp is operated by African Bush Camps, a company that does great philanthropic work within the surrounding communities. Thank you again, Natasha! Between this trip to Botswana and our previous trip to South Africa, you...

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Client Feedback : Ngala Safari Lodge and Africa on Foot Wilderness Trails
Jul08

Client Feedback : Ngala Safari Lodge and Africa on Foot Wilderness Trails

Janelle’s clients stayed at the five star andBeyond Ngala Safari Lodge in the Timbavati Private Nature Reserve, and enjoyed an adventurous walking safari with Africa on Foot Wilderness Trails. Their honeymoon proved to be so successful and enjoyable, that they’ve requested that Janelle books their future safari.  Here is Kieran’s feedback: Hi Janelle, I trust you are well. Laverne and I had an amazing time on our honeymoon which you arranged for us. Ngala is on a level of its own. Thanks. Thanks Kieran...

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Client Feedback : Umkumbe Safari Lodge in Sabi Sand

Natasha’s clients enjoyed a safari in one of South Africa’s premier private game reserves – the Sabi Sand. The Sabi Sand is a world renown reserve, home to a high concentration of leopard. Marie-Lyne and Dave had a fantastic time at Umkumbe Safari Lodge, and even managed to send through a few images. Here is their feedback : Hi Natasha !! We very very enjoy a d love our trip !! The safari, the lodge, the staff and the service was perfect !! We see all we want to expect to see !! Here was some layouts of our pics !! Thank you very much for your advice and your service !! Marie-Lyne and Dave...

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Client Feedback : Botswana and Kruger Safari
Jun06

Client Feedback : Botswana and Kruger Safari

Natasha’s clients enjoyed a safari to Chobe in Botswana and the Kruger. They stayed at Umkumbe Safari Lodge in the Sabi Sand, and Chobe Elephant Camp in Botswana. Here is Matt’s feedback : Natasha, Thanks for reaching out. Adam and I were both blown away with he entire trip. Everything went perfectly except for one minor thing that I’ll get into in a minute. Umkumbe: this was a great quaint little property. The private reserves have so much to offer and we were so glad to experience one. Tonya our guide was unbelievable. She gave so much excitement and got us to see so much. We saw 4/5 of the big five (no lions) and a ton of other animals too. Food options here were extensive. Breakfast and dinner better than lunch but all were good. Only downside about it is they offer no activities during the day – just one bush walk on one of our days we stayed there. Pics are attached of cheetah leopards and the lodge Chobe elephant camp was sooooo much better than sun safaris description. The main lodge is GORGEOUS!!! The food was amazing. The service was so good. We saw lion here completing our big five. Downsides are rowdy elephants at night and only having access to public parks after being spoiled on private reserves but it’s good to try both. Our one negative (and it’s not your fault) was the transfer from LVI to Botswana. Next time I would 100% do the layover to kasane. It’s too much to transfer from LVI to the river on the border. Wait for trucks to move so we can get to the boat. Get on a boat. Get in a new car. Cross border at Botswana. Go to kasane. Get in new car. Go to camp. It was a lot for a day. If you can use this to advise guests to do the flight to kasane instead of LVI. Some pics of Chobe are attached. Ilala as awesome. Such an authentic British feel to it. We loved it. The warthog were so cool hanging on the property. Meals were very good and room was a nice change after living in luxury tents. Thank you again. We already spoke about coming back to you guys for our next Safari in a couple of years!!! You were so helpful. I truly appreciated you taking the time to understand what we wanted to do in our first call. You have a very consultative sales approach and I admire that. Thank you,...

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Client Feedback : Group Travel in Greater Kruger
Jun06

Client Feedback : Group Travel in Greater Kruger

One of Michelle’s clients from the Hess group sent through her personal feedback from the group safari she enjoyed with the rest of the group. It seems that the whole group fell in love with the safari lifestyle and all that Africa had to offer. Vicky and her group travelled to the Greater Kruger and stayed at Elephant Plains, Umkumbe Safari Lodge and Xanatseni. Here is Vicky’s Feedback : I could not have been happier if I had scripted it for myself. Sun Safari set up a wonderful package. Each lodge was great but different from one another. Food was terrific. Safari tours were magical. Guides were very knowledgeable and knew their areas. I went with Walt and Sharon in a group of 16. Sun Safari managed to coordinate all of us to get to each destination in a timely manner with all of our luggage. I will be returning to Africa. Click here to see the review : https://www.safaribookings.com/or31663...

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Client Feedback : Elephant Plains, Umkumbe and Xanatseni
Jun05

Client Feedback : Elephant Plains, Umkumbe and Xanatseni

Michelle’s clients enjoyed a massive group safari, and had a fantastic time exploring popular private reserves within the Greater Kruger. Walt and Sharon very kindly sent through their feedback to our team – it seems their well-planned African journey went off without a hitch. They even managed to send us a few snapshots from their intrepid adventure!  Here is their feedback : We just returned from our third safari organized by Sun Safaris and it was exceptional. We traveled with 15 of our friends (half of whom had never been to Africa) and all of us had a 100% fabulous time. The staff at all 3 Lodges recommended by Michelle were great, friendly and fun to be with and the rooms were all wonderful. One of our friends had an issue with their room in the second lodge but Michelle and the lodge sorted it and all was fine. All it took was a text message to Michelle and the issue was resolved….that is customer service! We stayed at Umkumbe, Xanatseni and Elephant Plains as suggested and all were really wonderful. My wife and I agree Elephant Plains is our new favorite. The staff was over and above wonderful, the food and service was best of all three ( and all were great) and we had by far the best game viewing there. On our last night game drive their staff met us in the bush at sunset with champagne…a wonderful surprise and a great way to end our final night. As we experienced on our two previous safaris organized by Sun Safari the selection of lodges and recommendations were spot on. The pre arranged shuttle services and in country flights went off without a hitch. I can only give Sun Safari a 10 out of 10 because just everything was perfect! Thank to Michelle for all of her help as we gathered 17 folks over time to pull this off. Sun Safari’s staff are really the best! I believe we have a few more Africa converts now. We highly recommend Sun Safari to anyone planning a trip to Africa. Walt and Sharon Hess...

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