4 Night Safari at Umkumbe Safari Lodge – Client Feedback by Natasha Allan
Jan07

4 Night Safari at Umkumbe Safari Lodge – Client Feedback by Natasha Allan

Natasha’s clients enjoyed a 4 night safari at the Umkumbe Safari Lodge in the Sabi Sand Reserve, a premier reserve located in the Greater Kruger.  It appears her guests had a few incredible sightings; including a herd of buffalo crossing the river which is located in front of the lodge.   “Hi Natasha! I wish you all the best for 2014! Our trip was marvellous, in particular Umkumbe Safari Park. You suggested exactly the kind of location that suits our tasts: a small scaled, very well organised lodge, with very friendly staff, excellent food, kind and professional guides, the right level of comfort, etc. When we were asked to fill in the evaluation form, we couldn’t give less than 10 (on a 1-10 scale) on each point. My 10 years old son cried when we left, my 20 years old daughter, who is not really a nature addict, declared that is was one of the best things she ever did. And of course, we saw a lot of animals, during the drives, but also from the lodge itself (a buffalo family crossing the river, an elephant herd doing the same, a crocodile, a hippo, and so on). We are considering the possibility of repeating this marvellous experience, perhaps already at the end of August. I’m really grateful for your precious help and advice and I will contact you as soon as we have taken a decision on our next trip. It will be Umkumbe again, that’s for sure :o) I will send the pictures later, I have them on my other PC. Have a nice day! Lex”                  ...

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Simbavati & Umkumbe Kruger Review – Client Feedback by Natasha Allan
Jun20

Simbavati & Umkumbe Kruger Review – Client Feedback by Natasha Allan

Natasha’s clients enjoyed a Kruger a safari and we’re pretty impressed with their wildlife sightings ! Natasha’s guests stayed at Simbavati River Lodge in the Timbavati Game Reserve and Umkumbe Safari Lodge in the Sabi Sand. Hi Natasha! Yes, we are all safely back in the U.S. after an amazing holiday in South Africa. Saskia, Sara, and I can’t thank you enough for all your efforts to help us have the trip of a lifetime! We really enjoyed Umkumbe Safari Lodge and Simbavati River Lodge, and the ground transport by Seasons in Africa was excellent. Both lodges were just right for our taste and budget. The staff at the lodges was outstanding, particularly our guides Jason (Umkumbe) and Diff (Simbavati). We saw: 15 lions, 9 leopards (2 cubs), 8 white rhino, hundreds of buffalo, hundreds of elephants, and lots of everything else! The sunsets, sunrises, stars, smells, sounds, etc, were very memorable as well. Saskia, Sara, and I are all at the beginning of our careers. Hopefully, we can work hard, save money, and return to South Africa, or – Botswana, Zambia . . . in the not too distant future. We will certainly contact you if we are lucky enough to plan a second trip to Africa. Thanks again for your outstanding service and support! Sincerely, Mark (Saskia and Sara) P.S. I’ve attached some photos from our trip.            ...

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Okavango Delta, Chobe & Victoria Falls – Client Feedback by Liselle Raath
Jun20

Okavango Delta, Chobe & Victoria Falls – Client Feedback by Liselle Raath

Liselle’s clients stayed at Sango Safari Camp in the Okavango Delta, Ngoma Safari Lodge in the Chobe Forest Reserve and Ilala Lodge at Victoria Falls, Zimbabwe. Hey Liselle, only one word describes our adventure – Magical! We had a tremendous time in Johannesburg, Cape Town, Sango, Ngoma, and Victoria Falls. It was such a blast that we have already put aside 2016 as our return to Africa, this time in Tanzania, Kenya and Uganda for game viewing, the migration and the Gorilla’s. Thank you for your insight and assistance throughout the process of planning such an exciting and wonderful excursion. We’re looking forward to the next one! We’ll send you some of the over 2000 pictures we took on this amazing ride. Warm regards, Bernie and Cynthia          ...

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Natasha Allan Receives Great Feedback
Jun20

Natasha Allan Receives Great Feedback

There is nothing better than a positive customer experience and receiving feedback from satisified guests. Natasha Allan, one of our specialist travel consultants received the below feedback from Kristen. Thank you Kristen – we appreciate the kind words. I’m writing to express how satisfied I’ve been with my Sun Safaris experience, and in particular with working with Ms. Natasha Allan. I selected your company somewhat randomly from the internet in order to arrange a safari during my stay of several months working in a law firm here in South Africa, and it turned out to be a fortuitous choice. Ms. Allan very capably and cheerfully exchanged numerous emails (probably over 40) with me as I sought to plan the ‘perfect’ trip as a gift for my boyfriend. She was helpful in providing personal suggestions and in helping me shape a great experience. Without exaggeration, I can say that she provided me with the most professional, able, and enthusiastic customer service I have encountered anywhere, in any country, regarding any good or service. I have been so satisfied that I emailed her this morning to thank her and to request that she provide me with a supervisor’s contact information, such that I might communicate how pleased I am with the safari we had last weekend at Simbavati River Lodge. I’m so appreciative of Ms. Allan’s assistance and, based on my interactions with her, would recommend your company and her in particular to my colleagues. Many thanks to your company, and to Ms. Allan. Sincerely, Kristen Rau  ...

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Cape Town to Kruger Holiday – Client Feedback by Liselle Raath
Jun20

Cape Town to Kruger Holiday – Client Feedback by Liselle Raath

Liselle’s clients enjoyed a luxurious stay at the Cape Grace Hotel in Cape Town , Tanda Tula Safari Camp in the Timbavati Game Reserve in the Kruger Park and Nottens Bush Camp in the Sabi Sand region of the Kruger Park. Liselle, Thanks very much for the email. Yes we have returned home safe and sound. We had the most amazing time in South Africa. Right from the time we arrived at Tanda Tula we had someone waiting on us for every need we could have ever expected on a vacation. Tanda Tula has an amazing staff that just does everything so well and cares so much about making sure you enjoy your stay and that you feel like family while you are there. Highly recommend that resort for anyone you have going to that area for a safari. The owners have done a great job of instilling customer service in each and every employee and they relay that to the customer every time. And what really amazed us about all the places we visited was how good the food was. Wow I was not expecting that at all. Nottens was excellent as well and the Cape Grace hotel had the location, service and hospitality down to a science. We saw all kinds of animals at both reserves and met some incredible people that became friends immediately. Thanks for doing such a great job coordinating the safaris with the transportation and the transfers as everything worked out perfect. Please pass on a special thanks to our driver Chris from Seasons that transported us from Tanda Tula to Nottens and then from Nottens to Nelisprut airoport. He was such an interesting fellow that told us so much about the South African traditions, culture and villages on our transfers between the resorts that made it very interesting in the midst of a three hour drive. Again thank-you and we look forward to contacting you once again for a future trip to South Africa. Take Care Mario and Sherry Mancini            ...

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