Client Feedback : Elephant Plains, Umkumbe and Xanatseni

Michelle’s clients enjoyed a massive group safari, and had a fantastic time exploring popular private reserves within the Greater Kruger. Walt and Sharon very kindly sent through their feedback to our team – it seems their well-planned African journey went off without a hitch. They even managed to send us a few snapshots from their intrepid adventure! 

Here is their feedback :

We just returned from our third safari organized by Sun Safaris and it was exceptional. We traveled with 15 of our friends (half of whom had never been to Africa) and all of us had a 100% fabulous time. The staff at all 3 Lodges recommended by Michelle were great, friendly and fun to be with and the rooms were all wonderful. One of our friends had an issue with their room in the second lodge but Michelle and the lodge sorted it and all was fine. All it took was a text message to Michelle and the issue was resolved….that is customer service!

We stayed at Umkumbe, Xanatseni and Elephant Plains as suggested and all were really wonderful. My wife and I agree Elephant Plains is our new favorite. The staff was over and above wonderful, the food and service was best of all three ( and all were great) and we had by far the best game viewing there. On our last night game drive their staff met us in the bush at sunset with champagne…a wonderful surprise and a great way to end our final night.

As we experienced on our two previous safaris organized by Sun Safari the selection of lodges and recommendations were spot on. The pre arranged shuttle services and in country flights went off without a hitch. I can only give Sun Safari a 10 out of 10 because just everything was perfect! Thank to Michelle for all of her help as we gathered 17 folks over time to pull this off. Sun Safari’s staff are really the best! I believe we have a few more Africa converts now.

We highly recommend Sun Safari to anyone planning a trip to Africa.

Walt and Sharon Hess

Elephant Plains Elephant Plains Eagle Umkumbe Ground Hornbills Umkumbe Leopard Umkumbe Elephants

XANATSENI African fish eagle XANATSENI Leopard Kill XANATSEN Lions XANATSENI Klaserie

 

Author: Carolynne Higgins

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