Botswana & Victoria Falls Safari Client Feedback - by Brett Thomson#

I recently assisted an Irish Travel agent with a Botswana safari for his clients. Below is the feedback sent to Aidan from the guests.

Hi Brett

Thanks for everything.
Here an excellent review !!!
Regards,
Aidan

Hi Aidan,

I'm quite happy to give you a brief synopsis.

In summary: we had a wonderful time!

1. Meno-a-Kwena. This is a relaxed place with a very familial attitude, perched on a cliff overlooking a waterhole with a stunning rock pool, animal hide and bird bath for entertainment in the camp. It was the most casual and also the most closely connected to the bush - we had to be escorted to our tents every night and, unlike the other places, this was really necessary. There were lions roaring on the paths at night! It has permanent tents as bedrooms overlooking the valley with outdoor shower and loos with a view. Water is scarce, so you get a bucket of hot water on request for your shower.

Dabe, our San (bushman) guide was the most enthusiastic and knowledgeable guide I've ever had (worth keeping an eye out for as he is setting up his own mobile camp in the Kalahari one day for people who want to connect even more with nature). The food was great - run by a chef who headed up 5 star restaurants on cruise liners. It's also the most closely connected to the local population in terms of education and betterment.

We saw the migration of the zebra which was a smashing sight - thousands in one valley. Elephant came to the waterhole everyday, as did kudu. And we had an incredible day-trip to the Nxai pans where the oldest living things on earth are - a stand of massive, bulbous Baobab that dwarf everything. Awesome.

2. Kwetsani. Glamorous and luxurious tree houses connected by elevated walkways to the main lodge. There's water everywhere so the pace is quite sedate, but the birdlife is awesome and we saw some amazing sightings of leopard (including a two week old cub), lion and elephant. An elephant slept under one of the houses and snored all night, keeping its occupants awake. There's a lovely little pool on the edge of a plain, outdoor showers, indoor showers, and good food.

3. Savuti Lodge. Stephen's favourite, this had a mix of savannah, woodland and even water (the dried up river bed was alive for the first time since the early 80's). The houses were spacious and beautifully laid out and the main reception was very well planned. We got hot water bottles on the drives (early morning is chilly) and big fires on the deck. We chased wild dog on a hunt for impala, saw lions at sunset and herds of elephant. Very picturesque.

At all places the service was impeccable, the knowledge of the guides impressive and the food delicious. They all went out of their way to cater for all our needs (from making sure I had a flask of milk at all times to combat the malaria tablets to setting up private dinners on our decks as a honeymoon treat from my sisters). In a way I liked the first place the best, but it's hard to judge. The other two places had repeat visitors quite often. The light aircraft flights between places were a great way of seeing the landscape and you flew low enough to spot elephant and antelope in the waterholes.

4. Victoria Falls Hotel. The falls are best viewed by plane/helicopter/micro light, but you cannot beat the view from the patio of the Vic Falls Hotel. It's olde worlde charm and was a great place to wind down (although the food wasn't amazing). Lying by the pool with warthog on the lawns and eating scones for tea were my highlights!

5. Indigo Bay. it's hard to find anything that doesn't sound over-the-top to say about this place. Indulgence to the core. Exclusive, attentive, delicious. Wonderful staff, gorgeous pools, incredible food and a whole lot of activities to choose from, as well as some truly fine cocktails. Eating lobster on the beach at the edge of the sea by firelight just isn't something that happens to me every day!

And if you ever need anyone to test out any other places, be sure to let me know!
Portia.

6/25/2008 11:23:21 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Botswana Safari Client Feedback - by Renate Groenewald#

Hi Renate

Well here I am back in dreary, England, full of unhappy people with miserable faces! Unfortunately one of them is mine due to the fact that I am HERE instead of Botswana, where, it might sound rather dramatic, I think my heart really is.

Well, the two camps could not have been more different for me. I was about 2 hours late getting to Kwetsani due to the Air Botswana flight being delayed, so when I did arrive at the camp the afternoon drive had already left. But Mike arranged for me to go out for virtually the whole day next day, which more than made up for missing that one drive.

Phenyo my guide was very polite, friendly, informative and personable. He did his best to show me anything and everything but unfortunately the game was rather elusive! But although the game is exciting to see, the bird life was wonderful and made up for the lack of animals. And to be honest just BEING there is THE major high for me. Anne and Mike could not do enough to make me (and all the guests) comfortable and to enjoy the whole camp experience.

All the staff were friendly, very polite and cheerful (and the English would do well to take a lesson from them!) The food was fabulous and considering the journey it had to make to get to the camp it was so tasty, cooked perfectly and would compare to any 'cordon bleu' restaurant here! But maybe I am just biased! Kwetsani is very comfortable, the tents have everything you need, the atmosphere is lovely, very family orientated, the dining area cosy, the lounge furniture very squishy and inviting. In fact I just LOVED the whole camp. I felt very happy and at ease there. It was very definitely MY kind of camp. I would recommend anyone and everyone to Kwetsani.

Savuti was (to me) a much more luxurious camp. The tents were much more spacious as were the communal dining and lounge areas. It was more on a par with Mombo I think. It would especially appeal to those people who prefer the more sumptuous surroundings (whereas I am more concerned about feeling happy in my surroundings). Katherine, Ross and Connie were also very friendly, but I think Anne and Mike just had the edge. I couldn't fault the food here either, it was perfect.

Sefo my guide was great too! Very knowledgeable, informative, polite and friendly. And looked quite 'sinister' in his woolly balaclava, gloves and warm overcoat at 6 am in the morning. The first morning was FREEZING, in fact I don't think any of the English winter mornings - this year - was as cold. The next morning was warmer due to it being a bit cloudy overhead.

There was more game at Savuti, the waterhole on the plain behind the tents attracted zebra, giraffe, wildebeest, the occasional elephant and there was a small pack of wild dog 'camping' out overnight on my first night, although they seemed to have deserted 'us' the next night. There was also a couple of hyena around when the dogs wre there.

We also saw large breeding herds of elephant which is ALWAYS wonderful. The babies are so cute and the mothers so protective. Unfortunately in both camps the lions were nowhere to be seen.

I think I would recommend Savuti to anyone who was more into the luxurious side of camping, who maybe hadn't been before and didn't want to 'rough it'. I realise the whole idea of a safari is to see as much game as possible but I think as I have been several times previously it is not QUITE as important to me nowadays. I just love the whole thing, starting from the time I leave my house. And it is just bliss to be back in the bush. But the arriving back at my house is utterly depressing.

Having the overnight stay at the Doreale was a wasted night as far as I was concerned, although I DO appreciate why you booked it. I would have much preferred to spend an extra night at Kwetsani) My Virgin flight was on time and I would have been able to get the connection, but the flight next day was delayed for 2 hours, so I was a bit frustrated to say the least.

So all in all I had a fabulous time but 5 nights just wasn't long enough.

I realise I have rambled on rather a lot, and I think I bore everyone silly with my holiday memories, (they have not seen my photos yet!!!), but it really is the best thing on earth for me, nothing comes close, so I hope you can forgive the rambling.

With many thanks again for arranging it all Renate, you may well have me calling on you again in the not so distant future.

With Kindest regards
Lynn

6/25/2008 11:13:49 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Botswana & Victoria Falls Safari Client Feedback - by Brett Thomson#

Hello Brett

We are still in the midst of jet lag, but I want you to know that we had a fantastic time and the tour you put together for us was top notch. We were most impressed with the Wilderness Safari camps.

Both Duba Plains and especially Xigera were outstanding. Our favorite experience was in Xigera - the small canoe rides and the all day boat trip were the high points of the safari. The amount of animal, bird and plant life on the Delta were incredible. I am still sorting it all out. The staff at all the camps were outstanding - fabulous service in all respects. Our least favorite camp was Savute (the last one). It did not have the special personal touch of the others and we saw much less on the drives (we realize that is not the fault of the camp). The food was not as good as the other two, but we still enjoyed the lovely lodge - the facility was very beautiful.

Ending the trip at the Royal Livingstone was the magical finale to an unforgettable trip. Talk about service! After checking in, every staff person knew us by name. We were amused by the monkey chasers during meal times. The Falls were unbelievable. You could see the spray from the hotel. The local zebras walked us to the Falls, then we took the helicopter ride to see the entire curtain. Water was high and it was certainly a wonder - right up there with the Grand Canyon. Please feel free to use us as a reference for other clients. I can't tell you how pleased we are with your planning and showing us the best of Botswana. All the people that were meant to meet us did so and all the flights from camp to camp were done as planned. We have only high compliments to you and your company. We definitely plan on coming back to South Africa in the future. Probably to see other aspects of South Africa (Capetown, Kruger, etc.) Our next venture for 2009 is Australia and New Zealand. If you have a contact that can put a trip together, please let me know. Again, the highest thanks for a trip we will always remember with fondness and wonder!

Best regards
Anne and Bob Smith

6/18/2008 2:11:28 PM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Botswana Safari Client Feedback - by Brett Thomson#

Hi Brett,

Everything went very well and we were both very pleased with the trip. Moving camps was a very good option as they are very different indeed and as you fly from one lodge to another during the big lunch break you get to do the morning activity at first camp and afternoon activity at second. And a flying safari in the middle! Which given the landscapes and views is extremely pleasant.

I thought the combination of land, full water and mixed camp was ideal. One night in Xugana was sufficient given this is where you see the least game although it is extremely peaceful and pleasant.

I think Savute had the most game but other guests said that Chobe park had bigger density of game. But i guess these are things one just cannot predict.

Camp managers at Xugana took care of everything with the light air issue, so it was no stress at all. Actually everything went extremely smoothly.

Thanks again, it was great
Fabrice

Fabrice visited Savute Safari Lodge, Xugana Island Lodge and Kanana Camp.

6/2/2008 4:14:54 PM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Botswana Safari Client Feedback - by Brett Thomson#

Hi Brett,

I arrived home Sat, after a truly amazing holiday. Thank you for all of your effort and attention to datails.

Many thanks, Corinne

Corinne visited Chobe Game Lodge, Shinde Camp and Savute Safari Lodge.

6/2/2008 4:07:52 PM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Botswana Safari Client Feedback - by Brett Thomson#

Dear Brett,

We had a fabulous trip and the camps were absolutely wonderful. Our favourites were Camp Moremi and Savute Safari Lodge because we saw the best animals. The other two camps, Camp Okavango and Chobe Savanna Lodge were equally beautiful and the staff there delightful, but they were not really what we wanted for our animal viewing. Both camps seemed much more suitable for relaxing and drinking cocktails by the pool. We much preferred the safari vehicles and seeing big stuff and we just loved driving for hours and hours spotting all sorts of wildlife.

We hope that in the very near future, perhaps next year, we can do another safari. We were thinking of Tanzania.

We took many photos and will send you some soon.

Best wishes,
Julian, Maggie and Bonny.

5/7/2008 8:51:41 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Chobe Safari Client Feedback - by Brett Thomson#

Dear Brett

The Victoria Falls and the Chobe Park were just outstanding, a real highlight! We booked a helicopter flight which is the best way to visit the falls

The Royal Livingstone is a top adress for those who can afford it. Very nice and clean rooms and a great place to be. Food is good and service is friendly

Slightly below, but still very nice is the Chobe Game Lodge. Beautiful location, very nice view, nice rooms, etc. The park is a jewel and I will never forget all the elephants, crocodiles, etc. in this magnificant landscape

The only negative with both hotels/lodges is if you eat "a la carte" it takes extremely long!

Everything went well. Thanks for the good organisation

Thierry

5/7/2008 8:46:25 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Victoria Falls and South Africa Safari Client Feedback - by Brett Thomson#

Hi Brett,

Hope all is well. Just a note to let you know we had a fantastic time, all went well everyone was there to transfer us to our various destinations. Thorntree River Lodge, was thoroughly enjoyable, the managers Lindsay and Nevin were extremely friendly and helpful and good fun. Saw 6 hippos the first night 30 metres from our hut grazing on the lawn. Great start to our trip.

Thoroughly enjoyed the elephant safari was one of the highlights! Safari into Chobe was interesting, the river was beautiful, saw stacks of animals. We were really please that you sent us to Camp Shawu we had the place to ourselves, Juluka our guide was fantastic we learnt so much from him, Saw plenty of wildlife, saw lions 3 times (saw them eating the buffalo that they had killed overnight) we saw the outline of 2 leopards lounging in a tree after they had killed a impala (which was hanging in another tree) as it was getting dark.

For future reference seeing as you didn't know anything about Buhala Lodge it was very nice, right on the banks of the Ccrocodile River great food and service and the other guests staying there who went on game drives into Kruger saw just as much game and sometimes more than what we did. It is also the only lodge at the moment that allows guests to play golf at Leopard Creek which I have to tell you is absolutely fantastic and extremely very private. All in all a fantastic holiday, Africia has so much to offer and I would like to thank you again for all your help and guidance I will definately use your services again if we get back there(which we would love to do)

Cheers andf thank you.
Louise

5/6/2008 8:04:51 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Botswana Safari Client Feedback - by Brett Thomson#

Hi Brett,

The Safari was fantastic. There were no hitches and all thoroughly enjoyed the experience. The camps were all that we expected with great service, good food and facilities just right for a bush experience. The guides and trackers on our drives were superb. They were very knowledgeable about the bush, birds and animals and were the making of the trip.

The transfers (with Moremi air) went smoothly. Our only problem was with Air Botswana- they overbooked our return flight from Maun to Jhb and put 20 of us on a small plane instead! Not part of your booking though.

So all in all, we are completely satisfied. Thanks for your assistance.

Regards
John Rose

The Rose Group visted Kwara Camp and Kwando Lagoon Camp in Botswana.

4/2/2008 8:37:50 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Chobe Safari Client Feedback - by Brett Thomson#

Great Safaris Brett.

The Savanna Lodge is on the Namibia side of the river so we had to go thru their passport office. Quiet an experience. The Lodge itself is small and feels like family. All the guests eat at one large table. Very knowageable staff, and guides are great. Especially Gibson who knew the names of every bird on the river. Game Lodge was much more up-scale and very, very nice. The food was excellent. Accommodations of both lodges were very good.

Thanks for your help.
Wonderful experience.
Kay Arrington

The Arrington's visited Chobe Savanna Lodge and Chobe Game Lodge located on the Namibian and Botswana side of the Chobe River.

3/28/2008 7:28:22 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Sabi Sands and Timbavati Safari Client Feedback - by Brett Thomson#

One of the ladies that I have helped with safari's on two previous occasions was in South Africa recently and requested a a 4 night safari in the Kruger. Read her feedback below. Sally visited Nottens Bush Camp and Kings Camp.

Hi Brett,

Just flew in this morning and now back at work which has not thrilled me at all!

My safari went well. The transfers all worked very well. Nottens is a lovely little place, not so fancy as some of the other camps but the family are absolutely delightful and very welcoming. The one down side, and it is an important point, is that the giude I had there is the first guide I have had who seemed largely disinterested in really tracking down animals for us to see or imparting much knowledge to us or even really chatting or smiling with us at all. Given that every guide I have had everywhere else has bent over backwards to make the experience totally fantastic the contrast was very noticeable. I thought this was a real shame as all the other people working there were really great.

Kings Camp is, as you know, very elegant and colonial and the guides and trackers were second to none. There doesn't appear to anything like the amount of game wandering around at this time of year as September / October, but I had great lion and leopard sightings. So I had a great time Brett, thanks for your help with the organisation.

I have to say that of the two locations Botswana is definitely now my favourite, but this doesn't mean that Kruger isn't totally enjoyable. I also prefer the tented camp lodges so will bear this in mind next time I do safari. I do hope you are well and had a good Easter, it was great to finally meet you in Cape Town and I am sure we will speak again soon.

Kindest regards,
Sally

3/26/2008 8:51:25 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

South Africa Safari Client Feedback - by Renate Groenewald#

Renate,

I so enjoyed the vacation portion of my visit to S. Africa. You all were such a big help! My safaris were great fun and I saw many animals! I even saw Southern Right Whales near Hermanus. Thanks again, You and Brett were wonderful.

Best,
Alicia

Alicia visited Gomo Gomo and Elephant Plains as well the Coachhouse and Blyde River Canyon Lodge.

3/26/2008 8:43:04 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Botswana Safari Client Feedback - by Brett Thomson#

Hi Brett,

We have had a fantastic holiday at all three places. The country and the people were just like a garden of Eden and we have come back with such wonderful memories.

We would like to thank you for your advice about which camps to stay in and in which order. We were very impressed with all the arrangements you had made on our behalf, everything went very smoothly. We saw lots of animals and birds despite the fact it was low season.

This was our first safari holiday and such a good experience that we would not hesitate to use you again.

With our very best wishes and kind regards,
Martin and Jeanette Shipley

Martin and Jeanette visited Savute Safari Lodge, Kanana and Shinde Camp in Botswana.

3/17/2008 8:01:16 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Kimgs Camp Safari Client Feedback - by Renate Groenewald#

Thank you for the email Renate.

I had been meaning to drop you a line to say thank you very much for organising the trip for us. We had a really super time, loved King's Camp (everyone was very professional and friendly).

We are both now back in dreary wet Ireland dreaming of sunny South Africa!

If we decide to do another Safari in the future we will definitely book through you and will also recommend your company to any friend or colleagues should they be looking to take a trip to South Africa.

Thanks again
Jane

3/14/2008 9:59:55 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Garden Route Safari Client Feedback - by Brett Thomson#

Thank you very much for suggesting and arranging our trip to Idwala. From the moment we arrived at PE airport to our departure everything was fantastic.

Idwala is a very small lodge but has a very big heart. From the time we were met at reception we were made to feel like friends and not guests.  

Everything was great, from the chalets (we were in Elephant which overlooked the waterhole) to all of the staff, the food was wicked - have still not ventured onto the scales!! Our ranger, Frank, was very knowledgeable and went out of his way to find animals for us on our last morning after the previous evenings drive was cancelled due to torrential rain.

It was very hard to leave Idwala.

Kind regards,
Pat Sauvarin & Gene Rowe

3/10/2008 9:31:50 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Botswana Safari Client Feedback - by Brett Thomson#

Hi Brett,

Thanks for your email. I had intended to contact you but have been travelling en-route to St Helena and not had an opportunity.

The safari went extremely well and every aspect was weel organised and co-ordinated. Thank you for your assisitance. The camps were all great and we dont really have any criticisms but if we were to do it again, we might opt for only one night at Camp Okavango. While the camp itself was great, the safari opportunities are a bit restricted in the wet season and we would have preferred another night at any of the other camps. Nevertheless, the safari was an unforgetable experience that went without as hitch.

Thanks again.

John and Judi.

John and Judi visited Meno a Kewna, Camp Okuti, Camp Okavango and Savute Safari Lodge.

3/3/2008 12:32:41 PM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Botswana and South Africa Safari - by Brett Thomson#

Hello Brett,

A quick hello to let you know we arrived home safe and sound but very tired! ( 27hours to Vancouver from Savanna Camp). Just wanted to let you know that we had a wonderful trip, and that the package you put together for us was terrific! For a first time trip to Africa, it gave us a great overview. The accommodations were great, the connections all worked out, Steven Muller was great, and the camps were way beyond our expectations!

I will recommend your services to any of my friends that would like to visit South Africa. Thank-you for organizing the Lounge at the Joberg airport, much appreciated. Thank-you for such a wonderful African experience!

Cheers,
Byron and Leslie Thorson

The Thorson's and Garfinkle's stayed at Xigera, The River Club, VA Hotel, The Franschhoek, Phantom Forest, Kings Camp and Savanna Tented Lodge

2/28/2008 8:53:52 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Journalist Safari Educational - by Brett Thomson#

I recently assisted in arranging an educational for a journalist from Northen Ireland, in conjunction with Classic Retreats, to Samara Private Game Reserve, and Blaauwbosch Game Reserve.

Juliet:

Just a note to say that we had the most magical time at both reserves and to thank yourselves and Brett for making the arrangements.

I am now working my way through interviews with Andrew McNaughton - a retired Karoo farmer whom we met at dinner at Samara - and the Head Ranger there, Les Slabbert, both of whom were enormously helpful, and knowledgeable. I also got a detailed and fascinating interview with Craig Cullingworth.

When I have got my head around all this during the next few days I'll come back to you about making arrangements re an interview with Mr Tompkins.

Regards and thanks.
George Hamilton

2/27/2008 9:41:15 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Sabi Sands Safari Client Feedback - by Brett Thomson#

Hi Brett

Had an excellent time at Notten's thank you. The staff had all worked there for a very long time and it was a real family business.

I had a lovely room overlooking the plain in front of the lodge.  

On the first night I was there I was the only 'official' guest however, there were 4 friends of David Notten's visiting them. 2 of them were ex rangers so it was very interesting. One of them owns part of the company 'Eco Training' which looks very interesting. He gave me their brochure in case I'm interested in it in the future.

I only saw 1 male lion but saw a female leopard, briefly, and a male leopard (photo attached). Unfortunately when we saw the male leopard it was raining and getting dark so the photos weren't great but it was still really good to see him.  

All the other game viewings were really good too. The ranger had worked there for 21 years so really knew his stuff!

The food was really good and I had a massage in my room. I definitely prefer these smaller lodges where you are looked after very well. David Notten and his wife, Mia, were very friendly.

The only down side to it was not nearly getting there. That was a real nightmare. Did you hear anything from SAA about it? (Basically SAA just changed their scheduled without advising us - Brett).

Kind regards Caley

2/26/2008 9:20:53 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Kruger Safari Client Feedback - by Brett Thomson#

Hi Brett

We have only just returned to Australia. Thank you for booking Motswari for us. We had the most wonderful stay there! From the warm and friendly welcome to the really comfortable rooms, the delicious food presented with such pride to the enthusiasm of the ranger and his tracker, all details making a happy and carefree stay were attended to. Motswari fits so beautifully into the surrounding bush and Steve and Kathy do an excellent job providing a good ambience. We have been to the greater Kruger many times but each experience is different and this will go down as one of the best as we had wonderful game viewings and memorable evenings around the fire in the boma.

King regards
Jenny

2/8/2008 9:25:51 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Kruger Safari Client Feedback - by Brett Thomson#

Hi Brett

We returned yesterday from our trip to South Africa and had a fantastic time. All the aspects of the trip that you organised were great, thank you so much for everything. We particularly liked Tanamera which was a great location with stunning views.

Motswari was also a fantastic lodge which I would highly recommend - everyone at the lodge was so welcoming and made the stay so enjoyable. The transfers all happened on time which was great and everything was exactly as you said it would be. Thanks again for organising such a fantastic trip for us. I will have no hesitation in recommending your company to friends and family.

Best Regards, Karen Goulding

1/28/2008 1:45:13 PM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Botswana Safari Client Feedback - by Brett Thomson#

We had a great time. The camps were very good and the combination was excellent, with mokoro’s (lovely experience through those quiet marshes) and walking safaris’ at Kwetsani (but relatively little game) and fascinating game drives at Duba (amazing interaction between the lions and buffalos – and such interesting, albeit sad stories about that lion pride).

The camp at Duba was probably slightly prettier, but I would note the staff at Kwetsani were better trained/more client orientated. Staff at Duba were fine, but for instance quite noisy during siesta time. The guides in both camps were very good and helpful. We did find my Pel’s right inside Kwetsani! Thanks for your suggestions - I think we made the right changes given Xigera’s closure (although we did hear very good things about Xigera and Little Vum as well..).

Peter

1/28/2008 8:35:59 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

South Africa Safari Client Feedback - by Brett Thomson#

Brett

Thanks for organising our first trip to South Africa. We had a wonderful trip and your directions to all destinations were very well documented. We love South Africa and we are sure what we have only seen the tips of the iceberg.

We were lucky to see all 5 top animals plus 3 Cheetahs. We were very happy with all accommodation even though at Tangala there was no electricity. But the food at Tangala is lovely. Next time we will like to stay inside Kruger National Park.

Thanks again Happy New Year and Best Wishes for 2008. Cheers Soon

1/18/2008 8:21:38 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Gomo Gomo Safari Client Feedback - by Renate Groenewald#

Thanks for your mail Renate.


We had a truly memorable holiday in Gomo Gomo. The camp had all the facilities as described. Our ranger Jacques was knowledgeable and made every effort to cater for our particular interests. Our tracker Andries was clearly very experienced and got us to see all the big 5, including lions mating !
Camp staff generally very friendly and made us welcome and comfortable. Food was of a good standard, not overly fancy, but well presented and satisfying. Drinks reasonably priced.


Last but by no means least, the weather was not too hot - 26-30 - so we were able to enjoy our days without heat exhaustion !


For two of our three children this was their first trip to Africa and the bush - they were overwelmed and excited, and the trip worked perfectly for all five of us.
Thanks
Alasdair


Alasdiar and family visited Gomo Gomo Game Lodge in the Timbavati, Kruger.

 

1/15/2008 12:26:13 PM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Botswana & Victoria Falls Client Feedback - by Brett Thomson#

Hi Brett,

 

We arrived back in Honolulu, Hawaii on January 11th...

Wwe are still going through jet-lag.  Overall, it was a perfect trip...we would love to come back...almost every moment, I still feel like I'm in Africa on the safari...excellent experience...wish that we had more time because it was truly a remarkable experience and didn't want it to end.

 

The transfers were perfect...the staff gentle, kind and caring to our needs...

Thorntree was great,....great fish to eat the first night. It was   the best fish I had throughout the whole trip....wish that we had more time at Victoria Falls...it was awesome to hear the Smoke that Thunders. 

 

The rain came hard, after the elephant ride, and the generator went out , and our room was flooded.  Around 6pm, the staff helped us move to a different room. 

 

Camp Moremi was awesome...we saw giraffes, leopard, lion and her pride eating a wildabeast, honey badger, baboons, zebra, kudo, impalas, hippos, and more.  Our guide, Willie was outstanding.  On the last day, we got very close to the elephants and they started to charge us.  Needless to say, it was the climax of the trip.  Willie was great in handling everything.  

 

I feel like I could write pages and pages of this awesome journey, but for now, will close with a big thank you for putting the safari adventure together.

Africa is now a part of me.

 

All for now,

Ann (and Tony too) 

 

1/14/2008 9:46:47 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Kruger Safari Client Feedback - by Brett Thomson#

Hi Brett !

 

This was a huge experience for us all ! Thank you very much in helping us realizing our dream. The safari was perfect, the location without fences was perfect, the houses was perfect, the food was perfect and the rangers and staff were perfect.

 

Thank you!

 

Kind reagards Kari and our family.

 

Kari's family visited Motswari Safari Lodge in the Greater Kruger Park.

1/11/2008 10:10:29 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Timbavati Safari Client Feedback - by Brett Thomson#

Hello Brett,

 

Just got back from SA yesterday night after a few amazing weeks! Thank you for checking with us about the Motswari Safari! We had a wonderful time and could not be happier! Lots of game (big five several time + +) wonderful staff, good food etc.

 

Must admit that the safari experience was beyond our expectations, truly breathtaking!

 

Would like to check with you if you know about a nice camp in the area around Durban more precisely in the Kwa-Zulu-Natal, or Eshowe area.

 

We need to go to this area and was thinking that we maybe could combine with a safari again. Probably next Christmas!

 

Look forward to hearing from you!

 

Best regards,
Silje

1/10/2008 8:42:59 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

South Africa Safari Client Feedback - by Brett Thomson#

Hi Brett,

 

Kevin and I arrived home safe and sound on Sunday, December 16th.  We had an amazing honeymoon – South Africa is absolutely beautiful! We have lots of good things to say about our time in South Africa.  Steve was a fantastic private tour guide. He was extremely knowledgeable, on time and worked with our schedule.  Mardouw Country House was absolutely beautiful – we had no idea what to expect and when we arrived we were in aw.  The suite was amazing, the food was so delightful and the property was awesome.  We had such a great time there.  The Franschoek was also very nice and we had a great time on our wine tour.  Savanna Tented lodge was very beautiful – we had a great time at the lodge and on the safari runs.  Sam our guide did an amazing job locating animals and making sure we got to see everything. The service at all of the places was great.  Overall it was a terrific trip and we can't stop talking about it.  We are recommending this trip to all of our friends since we had such an amazing time.    

 

We do have a few recommendations; since it was our first time in South Africa it would have been a nice gesture to hear from you to make sure that everything was okay. Steve did ask us every time we saw him but perhaps some of your clients might feel the same and would like to hear from you once on the trip.  The Primi Sea Castle was nice but not what we expected for our first hotel on our honeymoon – it was more of a self serving place than a luxury boutique hotel experience. 

 

We thank you for setting up an amazing honeymoon and we will remember this trip forever.  Hope the feedback above helps you.

 

Thanks again!

Deana

 

As regards keeping in touch with our guests while they are on holiday SUNSAFARIS always Meets & Greets guests in Cape Town or in JHB, but from now on, in addition will make a courtesy call during the safari or holiday to ensure everything is running according to plan.

 

We constantly strive to improve our service and appreciate constructive comments like Deanna's above.

1/4/2008 11:12:10 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Botswana Safari Client Feedback - by Brett Thomson#

Hi Brett,

 

I just wanted to thank you for helping us plan such an AMAZING trip.  This was a once in a lifetime experience, and we had such an incredible time.  I also really appreciated all your last minute help with the chaos of missing our connection.  But, that will give us an excuse to return to do a trip to Capetown one day and do another safari!  I will be recommending this trip to EVERYONE I know and strongly encouraging them to enlist your help!  

 

Thanks again for all your help!  If you ever need a referral from any client in the states, they can always email me, and I will give you a glowing report of excellent customer service and planning and AWESOME trip!

 

Best,

Cori

 

Cori and her husband visited Kwara Camp, Kwando Lebala and Songwe Village.

1/4/2008 11:04:34 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Botswana Honeymoon Safari Client Feedback - by Brett Thomson#

Hi Brett,

Happy New Year!

Thanks for everything.  Xigera was amazing (favourite camp!) - ace staff, setting and even game.

Little Vumbra was slightly more commercial but still amazing.  Both camps were superb!

Islands of Siankaba were beautiful too.  Much better than Royal Livingstone which we visited.

Thanks for everything Brett - we will recommend you.

best, Matt

1/4/2008 10:59:52 AM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackback

 

Timbavati Safari - Client Feedback - by Brett Thomson#

Hi Brett,

 

We had a wonderful time at Motswari.

 

I wouldn’t hesitate in recommending it.

 

The quality of the service was 1st rate from start to finish.  The staff take a genuine interest in their guests and really help to make you feel welcome.

 

The game viewing was also excellent and the knowledge and amiability of our ranger made the drives special.  It was also refreshing to have the management dine with you around the camp fire of an evening, we heard some wonderful tales of encounters with wild animals whilst also gaining an insight into how the reserve integrates with local communitites.

 

Thanks for your assistance in arranging a wonderful start to our honeymoon.

 

Regards,

 

Kelvin

 

12/19/2007 1:01:19 PM (GMT Standard Time, UTC+00:00) #    Comments [0]  |  Trackbac